Our goal is to help our employees at Multi-Craft stay safe and continue to help our customers through the uncertainties presented by the recent COVID-19 Virus issue. This website shares our planning and response to the Coronavirus. Our primary concern is to safeguard and protect the health of our employees and protect our customer relationships.

Multi-Craft is taking proactive steps to address your concerns. We will continue to send emails and post updates to our website. Please take our interactive questionnaire to help you know what to do.

Take the Multi-Craft COVID-19 Response Questionnaire

Employee COVID-19 Case Statistics
# Employees Tested 274
Tested Negative 200
Active Positive Cases
0 Springdale
0 Springfield
0 Fort Smith

Critical Industry

With State and City Governments looking for ways to contain COVID-19, they are starting to implement "stay in place" or "stay at home" ordinances. We fully support our governments' efforts to minimize the risks and to help slow down the spread of this virus.

At the same time, they recognize the essential need to keep construction companies operating to support industry and key areas of our communities.

Multi-Craft Contractors, Inc. (and other construction related companies) have been designated as "essential" and are allowed to continue working. Click on the link for the letter to be used in cases where you might be asked to confirm that you are essential. We've been told that this shouldn't be an issue, but we wanted you to have this, just in case.

MCC Critical Industry Letter.pdf

What You Can Do:

Take the Multi-Craft COVID-19 Response Questionnaire anytime you are unsure what to do.

  • Discuss the COVID-19 Vaccine with your Medical Provider
  • Check Your Temperature Daily Before Coming to Work
    • If you have a fever (100°F), stay home.
  • Self-Monitor for Symptoms or Illness
    • If you start feeling symptoms or illness then stay home or go home, then call the Multi-Craft Safety Hotline (479-927-4218).
  • Clean Your Hands Frequently
    • Wash your hands often with soap and water for at least 20 seconds.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid Close Contact
    • Avoid people who are sick.
    • Stay home as much as possible.
    • Put distance between yourself and other people.
  • Wear a Cloth Face Mask
    • Cover your mouth and nose with a cloth face mask when around others.
  • Cover Coughs and Sneezes
    • Use a tissue or the inside of your elbow when you cough or sneeze.
    • Discard used tissues in the trash.
    • Immediately wash your hands with soap and water for at least 20 seconds.
  • Clean and Disinfect Frequently Touched Surfaces Daily
  • Avoid Face-to-Face Meetings
    • Use telephone and video conferencing for meetings as much as possible.
  • Limit Travel to Essential Trips

What MCC Is Doing:

Facility Cleaning & Disinfecting
  • Multi-Craft has provided hand sanitizers throughout the workplace and in common areas.
  • Cleaning spray and wipes will also be provided to clean and disinfect frequently touched objects and surfaces such as telephones and keyboards.
  • Offices are cleaned with stronger anti-bacterial products more frequently. We will also be wiping down common areas more frequently.
  • Warehouses and Fabrication areas will be fogged frequently with disinfectant.
Meeting Policy

All meetings (internal or external) should be by phone or virtual. If face-to-face meetings are necessary, then restrict them to less than 10 people in a room.

If you need support for virtual meetings, contact IT by creating a support ticket or by calling the IT Hotline (479-927-4236).

Travel Policy

All business travel must be approved by your Division Manager until further notice.

Do not travel between company locations (Springdale, Springfield, Ft. Smith) unless it is essential.

If traveling, try to limit each vehicle to one person. Limit the number of people who travel as much as possible. Division Managers may modify this for out of town jobs and availability of vehicles.

Traveling Between US States
  • Currently there are no Arkansas or Missouri statewide restrictions for travelers returning to the state from travel within the US.

You can use the CDC Travel Planner to help lookup travel restrictions and guidelines for US destinations.

Traveling Internationally / Between US Territories
  • You must call the Multi-Craft Safety Hotline (479-927-4218) when you return from international destinations or US Territories before returning to work. If the travel was not work-related, MCC COVID-19 pay will not be available. If the travel is work related then you will be eligible for MCC COVID-19 pay.
  • You will be required to get tested 3-5 days after travel and adhere to the following based on the result*:
    • Negative Result: Submit test results to HR and continue to stay home until 7 days after traveling. If you have a known exposure while traveling then you will need to quarantine at home for 14 days starting from your last known exposure.
    • Positive Result: Submit test results to HR and continue to stay home until cleared by the Health Department or Doctor and call the Multi-Craft Safety Hotline (479-927-4218).

    * If you have been fully vaccinated please call the Multi-Craft Safety Hotline (479-927-4218). If you meet certain criteria, you may be able to return directly to work upon your return.

Visitor Policy
  • No visitors are permitted on company property without an appointment.
  • No vendor cold calls.
  • We will not be taking job applications through the receptionist at this time.
  • All scheduled events are canceled or postponed until further notice (e.g. Arkansas Golf Tournament, job fairs, etc.).
  • Multi-Craft has stopped hosting outside events (e.g. customer tours, training for other companies, etc.).
Cloth Face Covering (Face Mask) Policy

Employees are required to wear a face mask when they are unable to maintain a 6-foot distance from others.

Face coverings will not be required when:

  • Eating or drinking
  • Performing job duties where a mask is inhibitory to safely perform the job. If this is the case, please work with your divisional leadership team or the Safety department.
  • You have a medical condition that wearing a mask would have an adverse effect. Please reach out to HR if this exemption would apply.

We recognize that there may be some additional concerns about masks presenting an unacceptable hazard. Please work with your divisional leadership and/or the Safety Department to find an acceptable solution.

You can visit the Multi-Craft Cloth Face Covering (Face Mask) section for additional information.

COVID-19 Vaccine Policy

Multi-Craft recommends and strongly encourages MCC employees to discuss the COVID-19 vaccine with their medical provider.

You can visit the Multi-Craft Vaccine Information section for additional information.

Frequently Asked Questions (FAQ)

What is 'Close Contact'?
Close contact is considered physical contact or being within 6 feet of an infected individual for a prolonged period of time.
Examples include riding in the same vehicle, living in the same household, meeting in a small space for an extended amount of time, etc.
Is working near someone considered Close Contact?
No — Close contact does not include walking past someone, working on the same job site as someone, or being in the same general vicinity (6 feet away or more).
What does 'Social Distancing' mean?

Social distancing means keeping space between yourself and other people outside of your home.

To practice social distancing:

  • Stay at least 6 feet from other people
  • Do not gather in groups
  • Stay out of crowded places and avoid mass gatherings
What should I do if I think I have COVID-19 symptoms?
  1. If you are home, stay home. If you are at work, call your supervisor and let them know you are going home immediately.
  2. Call the Multi-Craft Safety Hotline (479-927-4218).
  3. Contact your medical provider.
I have questions about COVID-19 and I can't get a hold of my doctor. What do I do?

The Arkansas/Missouri Departments of Health have many resources on their websites to assist you with information. They have also established a COVID-19 hotline for information and medical screening for testing.

What if someone in my household has symptoms?

Follow the Multi-Craft COVID-19 Response Questionnaire.